1. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online and see the estimated delivery date.

1. Minimum Delivery Cost For furniture delivery within Poland, the cost is a fixed price of 300 PLN, regardless of the distance. We deliver everywhere, safely and on time.

1. Secure Packaging

We take great care in packing your order to ensure that it arrives in perfect condition. All items will be securely packaged and protected with bubble wrap and packing peanuts, ensuring that your order will arrive undamaged.

1. Shipping Carriers

We use reliable shipping carriers such as DHL and UPS to ensure that your order is delivered safely and on time. If you have a preferred shipping carrier, please let us know in the comments section during checkout and we will do our best to accommodate your request.

1. International Shipping

Nuwa is pleased to offer international shipping to any destination worldwide. Our concierge is standing by to assist you with bringing your order home or delivering it to loved ones anywhere around the globe.

Nuwa packages are shipped via Federal Express international shipping service. Delivery can take place in 3-5 business days. Orders are usually picked packed and ready to ship within two business days of placing an order. A business day is considered to be Monday through Friday, excluding holidays.

Please note that shipments outside the Poland may be subject to import duties and taxes, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us through the contact form on our website.